Choosing a practice management system

Choosing and then customising a practice management system is one of the most crucial decisions a firm will make. If properly implemented, it can bring the most significant return on investment you will ever make in your firm. 

Questions to ask
  • Is my system secure?
  • Will my new system reduce the double entry of data?
  • Can my system automate my documents?
  • Does my system provide appropriate reporting?
  • Can my client engage with my system (Sharing Documents taking form input from clients?
  • Do I own my data, and can I easily extract it when required?
  • Can my system help me grow?

How we help

Denim can help you choose the appropriate system for your firm, migrate data from your current system, implement the new system and train your staff. Ongoing support, document customisation and IT support can also be provided on a monthly retainer.

Matter Design & Document Automation

PMS Comparison



Choosing a practice management system requires consideration beyond what the firm needs right now. It should form part of your long term planning. At Denim, we can help you design the system to assist your business now and into the future.

While every product has pros/cons, firms deciding in 2022 should exclude any software that is not a proper web browser-based solution. A PMS product is a set of tools - customising the product to the firm's needs will substantially impact the firm's efficiency and growth. 





PMS CostRuns in Browser TrustWorkflow/datasets/automation  Review2021 approved
Actionstep$60-$129 PU/PMYes Yes  Yes Excellent feature set with a high degree of customisability. A true cloud solution. Setup is not for the fainthearted. Denim's preferred cloud package - use internally for our own law firm. Yes 
Mattero$30-$90 PU\PMYes  YesYes Built by Lawmaster Mattero represent law masters modern platform. Great interface, powerful functionality  Yes
 Matter Center
Free  No Yes NoDedicated conveyancing product. The most suitable product for a conveyancing focused practice No
 LEAP $200-$350 PU/PM month depending on discount NoYes No A good option only for a small team of generalist solicitors. Highly problematic data retention practices, poor security. No 
 SILQ $70-$90 per userNo Yes  YesGreat option for firms that don't need a web based solution and would like more control of their data. In built accounting package. No
  Infinity Law$ 80-$200 per user (depending on precedents and addons). No  YesYes Somewhat dated - but the extensive template library makes the product suitable for larger firms No
  Affinity ----  NoYes  YesAppropriate for larger firms No 
Open Practice----  NoYes Yes Appropriate for larger firms No 
 Practice Evolve Fixed pricing with ongoing support. 
Speculation in the market PE will be bought out by LEAP.
No Yes Yes Outdated UI, difficult and often delayed implementation and poor support No
 File Pro Per file pricing NoYes  YesInteresting pricing model but better options existNo